Opinion from global food and drink experts, Zenith Global


June 18th, 2010 | Posted by Richard Hall in Society | Soft drinks

In the past year or so, I have included a slide in some of my presentations, putting forward seven prerequisites for future brand success in soft drinks – taste, value, natural, health, benefit, integrity and personal.

The greatest of these in the long term is individual emotion. It must seem silly to many people that branding might be all about love and happiness, but more of the latest research and strategies bear this out.

Take, for instance, Coca-Cola’s new Open Happiness campaign and its recent Happiness Barometer study of 12,500 consumers across 16 countries and 4 continents. Regulars of my blog will know that I like numbers that come to life and these really do.

  • The six happiest countries were Mexico, Philippines, Argentina, South Africa, Romania and United States.
  • A high average 67% are generally satisfied with their lives – 71% of teenagers compared with 66% of those over 40.
  • 77% derive more happiness from direct contact with family and partners than from the virtual world of watching tv, connecting online and receiving texts.
  • To cheer us up, 38% turn to a night out with friends and 22% go for a simple hug.
  • Retail therapy works for 25% of women but only 10% of men.
  • 56% cited the taste of Coca-Cola as something that makes them smile. 12% mentioned meeting the love of their life.

The real thing can have many meanings. Is it love or statistics that are in the eye of the beholder ?

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One Response

  • aquapax says:

    Fabulous insight Richard & I agree with your observations absolutely. The best part of this essential change in consumer appetite is that smaller 'challenger' brands now have an ability to level the playing field versus our bigger spending competitors. Sure they can outspend us with their professionally crafted marketing messages, but forming a genuine emotional connection is easier to achieve at a human level for smaller producers in touch with their consumers personally…NeilT (brand aquapax)Just Drinking Water Ltdaka neiltwaterguy (tweet tweet)

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